Payment
A non-refundable deposit of €100 per apartment is required to secure your booking. The outstanding balance is payable no later than 28 days prior to arrival date. Bookings made within 6 weeks of arrival date & special offers must pay in full at time of booking.

Extra Charges
Guests must settle their apartment(s) bill prior to departure - this may include telephone, wine and/or any other charges made during the stay. Electricity is charged at €5 per night and is payable with final balance.

Cancellation Charges
In the event that you wish to cancel your booking, the following charges will apply:
28 to 15 days prior to arrival - 25% of rental charge or forfeit €100 non refundable deposit
14 to 8 days prior to arrival - 50%; of rental charge
7 days or less to arrival - 100%; of rental charge

Group Bookings
The Harbour Mill accepts group bookings however please note that excessive noise and parties which cause disturbance to other guests are not acceptable and will not be tolerated. A disturbance/damage deposit of €50.00 per person in your group is payable with your final payment. The names of all persons in your group must be entered on the attached form and this must be returned to us with your final payment. Only one payment can be accepted per suite. The person who makes the booking is responsible for all payments and for ensuring that the conduct of the group complies with all the Terms & Conditions of The Harbour Mill. Failure to comply with the Terms & conditions will result in the loss of the full disturbance/damage deposit. All communications /deposit refunds will only be made through the person who made the booking.

Damage or Breakages
The apartment and its contents must be maintained and left in a clean and tidy condition. Where the apartment is returned in an unsatisfactory condition an additional charge for cleaning may be incurred. The cost of repairs to the apartment and its contents or surrounds arising as a result of negligence or misuse will be billed to the occupant of the apartment, as will the replacement of the missing items.

Disturbance
Rental of the property may be terminated with no refund at the discretion of the management if occupier/customer behave in a disruptive manner, cause damage to the property, cause a nuisance or disturbance or any other circumstance seen as being unacceptable by the management. On termination of rental the supervisor or management may remove all belongings of the occupier/customer from the apartment left on the premises and place in storage or deal with same as is deemed appropriate. However, the risk of such belongings shall at all times remain with the occupier/customer.

Right to Decline
The Harbour Mill reserves the right to refuse, alter or cancel a booking, even after receipt of final payment. In addition, the company is relieved of all liability should accommodation or activities not be available due to circumstances beyond our control. In such an instance, alternative arrangements will be made in similar accommodation, and alternative activities offered.

Arrival/Departure Time
The apartment will only be available from approximately 4pm on the day of arrival. The apartment must be vacated by 10am on day of departure. Late departures must be authorised by reception, there will be a charge of €100 for any unauthorised late departures.

Accommodation Capacity
For insurance and fire safety reasons, the total number of clients staying in each home must not exceed the maximum capacity as agreed at time of booking. It is important that you check with The Harbour Mill in advance, to ensure that you do not exceed the limit, which applies to the accommodation you have booked. Failure to do so may invalidate your booking.

Keys
Only 1 key per apartment will be issued on arrival. The key must always be left at reception when leaving the building and returned to reception on departure. A charge of €100 per key will apply for any lost keys.
Special Requests
Requests for cots, high-chairs and fold up beds must be made at time of booking, whilst we will endeavour to do all possible to meet your request, it can not be guaranteed. Fold up beds are not suitable for adults. These are chargeable items.

Cleaning, Linen & Towels
Initial supply of bed linen and towels are provided for your apartment. Towels for use in the on-site and off-site leisure centres are not supplied by The Harbour Mill. We recommend you bring your own towels for use in the leisure centres. If extra cleaning or changes in bed linen and/or towels is required please contact reception with your requirements. These are chargeable items.

Complaints
At The Harbour Mill, Westport, we pride ourselves on our high standards and the quality of service offered to all our guests. In the unlikely event of a problem arising or it you wish to make a complaint, please raise this immediately with the Manager on duty or in writing within 14 days of departure from the facility.

Lost Property
No responsibility will be taken for articles lost on, or stolen from, the property..

Access To Apartment
Management reserve the right to visit the apartment at any time.

Pets
We regret that pets, with the acceptance of guide dogs, are not allowed in the facility.

Termination of Booking
Management reserves the right to refuse or cancel a booking for any reason, and at any stage of such booking, and to terminate the rental of any breach of the above detailed Terms & Conditions.

Use of Leisure Facilities
Use of the leisure facilities is restricted to residents of The Harbour Mill apartments.

Tariff
Management reserves the right to adjust the tariff where a change in costs, charges or taxation arises. Once a booking has been made and deposit paid, however, the price of your holiday as shown on the confirmation invoice will not be increased unless the booking is amended after it is issued.

Other Requirements
It is our policy to provide, where possible any other special requirements for our guests. Please advise on booking and our staff will do their best to accommodate you.

Acceptance
By making this booking, you have agreed to accept the Terms and Conditions above. You agree to be responsible for the apartment(s) for the duration of your stay and have read and fully understood the Terms & Conditions of The Harbour Mill.

Please contact us if you require more information.